Billing Policy

This Billing Policy explains how Werrise Digital Ltd charges for its advisory and consulting Services. By purchasing our Services you agree to this policy.

1. Currency and Pricing

All prices are quoted in GBP (British Pounds Sterling) and include VAT where applicable. The price shown at checkout is the total you pay; no additional charges are added at payment.

2. Payment Methods

Payments are taken in full at checkout and processed securely by Stripe. Available payment methods (shown at checkout) typically include:

• Visa, Mastercard, and American Express credit/debit cards
• Apple Pay and Google Pay (where available on your device)

All card transactions are encrypted and processed by Stripe. We do not store card numbers on our systems.

3. When You Are Charged

The full price of the Service is charged at the time of purchase. You will receive a receipt and invoice by email from Stripe. Work begins once payment is confirmed and we have contacted you, normally within 1 business day(Monday–Friday, 09:00–17:30 GMT).

4. Retainers and Custom Engagements

Ongoing retainers and custom engagements are not sold through online checkout. Their pricing, payment schedule and invoicing terms are agreed in writing before any payment is taken, and are set out in the proposal or order confirmation we send you.

5. Invoices

Invoices are issued by email. If you need specific invoice details (such as a company name or purchase order number), please contact support@wealwaysrise.com before placing your order.

6. Failed Payments

If your payment fails (for example due to insufficient funds or a card decline), the order is not placed and you are not charged. You can try again with another payment method at checkout.

7. Taxes

Prices include VAT where applicable. International customers may be responsible for any local taxes, duties or import charges in their own country.

8. Cancellation and Refunds

Cancellations and refund requests are governed by our Refund Policy.

9. Price Changes

We may update our prices from time to time. A price change does not affect an order you have already placed and paid for.

10. Disputes

If you believe a charge is incorrect, please contact support@wealwaysrise.com within 30 days of the charge date. We will investigate and respond within 5 business days. We encourage you to contact us before raising a dispute with your bank.

11. Contact

For billing enquiries, contact support@wealwaysrise.com or visit our Support page.